2017 Customer Service Excellence

Saipan Chamber of Commerce & Island Training Solutions 
"Customer Service Excellence" training seminar - April 20, 2017

Thank you to our Afternoon session participants! 


The Saipan Chamber of Commerce and Island Training Solutions "Customer Service Excellence" training seminar was a huge success. The seminar was held on Thursday, April 20, 2017 from 9am-12pm in the SCC Conference Room. The training was quickly filled and prompted the Chamber to offer an afternoon session which was held from 1:30pm-4:30pm later that day. 

Jim Arenovski of Island Training Solutions provided the participants with useful tips, valuable information, and encouragement. His high-energy and humorous presentation set the tone for the seminar.

"Great seminar! I honestly have experienced what I've or we learned today and I look forward to coming to more seminars!"     -Zack Blas, Kan Pacific

Thank you to our Morning session participants. 



Participants also enjoyed light refreshments: an assortment of sandwiches, brownies, coffee, tea, and water. Certificates were presented at the end of each seminar. 

We would like to thank the following companies for taking the extra step by investing in their employees. We commend you! 

Commonwealth Development Authority (CDA)
, Commonwealth Utilities Corporation (CUC), D&Q Saipan, Paradise Dental Services, Imperial Pacific, J.C. Tenorio Enterprises, Kan Pacific Saipan, Ltd., Let's Go Tour Company, Marianas Business Plaza, Triple J Saipan, Aqua Resort Saipan, First Hawaiian Bank, Law Revision Commission, Marianas Pacific Distributors, Inc., Micronesia Innovations & Development, No Ka Oi, and Staywell Insurance. 

Si Yu'us Ma'ase



Saipan Chamber of Commerce & Island Training Solutions presents...

"Customer Service Excellence" a training seminar that will be conducted on April 20, 2017 from 9:00am to 12:00pm at the Saipan Chamber of Commerce Conference Room (Marianas Business Plaza, 3rd Floor, Suite #315). This seminar is geared toward motivating your staff to impress every customer that walks in your door and to provide them with the ultimate experience. From front-line employees to accountants, this training is for everyone. It is essential that your team is ready and willing to serve with excellence. With the increase of business development on our island, we are experiencing a competitive workforce and an even more demanding consumer base. There is no better time to build the customer service skills of your employees! 

Registration fee is $50 per person for Chamber members and $55 per person for non-members.  Light refreshments are included.  Reservations and advance payment are required, as seating is limited.  To register, please call 670-234-7150 or email us at coordinator@saipanchamber.com.